Professional experiences/competences:
- Several years of experience with Sales, Account Management, Relationship Building, Customer Relationship Management and Customer Support within the Fertility Sector.
- B2B and B2C Sales.
- Building and nurturing successful business relationships with fertility clinics and gynaecologist.
- Contract negotiation with fertility clinics.
- Support and counselling for customers/patients undergoing fertility treatment with donor sperm.
- Planning, coordinating and hosting information meetings for B2C customers planning fertility treatment with donor sperm.
Personal characteristics/educational background:
- Having worked with Sales, Account Management and Customer Support for many years, I have developed a deep understanding of the importance of fostering connections with clients and other stakeholders
- Along with my Sales and language skills (Italian, English, Scandinavian), I possess strong communication and interpersonal abilities, making me a resourceful and collaborative co-worker.
- I am an empathic and considerate People Person, and I am good at listening which is important to identify the customers’ needs and thus offer them the best solutions.
- I am known for my ability to build strong, lasting relationships based on loyalty and trust.